Company Overview
Denko Solutions, established in 2021, specializes in high-quality caster wheels, initially entering the market through imports and reselling to hardware stores. As demand grew, we expanded our product range and distribution, focusing on both wholesale and retail. By 2024, we took a significant step forward by opening our first physical store in Puchong, enhancing customer engagement and service quality. Committed to excellence, we prioritize top-tier products and exceptional customer service, continuously striving to meet industry demands with reliability and innovation.
Founded Denko Solutions
Expanded Product Range
Wholesale & Retail Growth
Opened First Physical Store in Puchong
Commitment to Quality & Service
Mission
To provide high-quality caster wheel solutions that enhance mobility, durability, and efficiency for industries and households, while ensuring excellent customer service and timely delivery.
Vision
To become a global leader in innovative caster wheel solutions, renowned for reliability, customer satisfaction, and a commitment to sustainability and technological advancement.
Objectives
- Customer Satisfaction: Deliver exceptional service by fulfilling customer orders within 24 hours and providing reliable, durable caster wheel products.
- Innovation: Continuously innovate and expand the product line to meet the evolving needs of industries and households.
- Sustainability: Promote eco-friendly practices in the production and supply chain of caster wheels.
- Growth: Establish a strong presence in both domestic and international markets through strategic partnerships and quality assurance.
- Excellence: Maintain a customer-focused approach by consistently improving product quality and support services.
